TERMS & CONDITIONS
TERMS & CONDITIONS
Where ‘Parkour DXB’ is mentioned, this covers Parkour Sports Services LLC and all umbrella operating names. This also covers any employees who operate for Parkour DXB and partner operating names.
‘The company’ refers to Parkour DXB and the extended definition from definition no.1.
Where ‘customer’ is mentioned, this refers to any students using our services and their responsible parent/guardian (if applicable).
‘Clubs’ refers to any facility where Parkour DXB are running their services.
‘Sessions’ refers to any service run by Parkour DXB, including but not limited to classes, camps, events, Private Tuition and Open Gym.
The purpose of this policy is to set out methods and procedures so that:
- the customer can understand their rights, and;
- Parkour DXB can operate with clear rules and guidelines.
This policy applies to all Parkour DXB customers and clubs.
Parent / Guardian Waiver
By signing this waiver, I consent to the named student participating in Parkour DXB activities. I recognise that the accompanying staff will be responsible for their supervision and care as far as can be reasonably expected.
I acknowledge the need for mature and responsible behavior of the student and I believe that this can be expected of them. Students must be able to follow instructions and the Parkour DXB rules as displayed within the facility. Behaviors such as violence and bullying are considered unacceptable and will result in a ban from Parkour DXB locations and services, without any refund of membership fees.
I acknowledge that recreational activities can be dangerous with many inherent risks and hazards and can result in personal injury, including but not limited to muscular sprains, broken bones or death. The customer assumes and accepts all such risks and hereby waives the right to sue Parkour DXB for any personal injury or death in any way whatsoever caused by or arising from the customer’s participation in such activities.
I agree to indemnify Parkour DXB, its representatives, agents & employees, from all liabilities in relation to loss or damage suffered or caused by the named student, which result in the person named above failing to follow any reasonable instructions given to them.
I agree to inform Parkour DXB in writing, as soon as possible, of any changes to medical circumstances of the person named above either prior to or during the programme. I agree that in an emergency Parkour DXB or its representatives may authorise medical treatment for the person named above, if it is not practicable to consult me first. I will indemnify Parkour DXB and its representatives, agents & employees from any responsibility given to them, in relation to acting in ‘loco-parentis’ in the case of emergencies only.
I understand that photographs, audio and visual recordings of the participant engaged in Parkour DXB activities may be used for promotional and materials, such as websites, local and national media and I hereby give my permission for this. I understand that the information given may be kept on a computer database, which will only be accessed by Parkour DXB.
I confirm that I agree with the above declaration and the information on this form is complete and accurate to the best of my knowledge.
Parkour DXB Terms & Conditions:
Parkour DXB’s Terms & Conditions allow us to maximise the safety, enjoyment and learning of our students. By completing part or full payment for enrolment in Parkour DXB sessions, you are confirming that you have read and understood the points below.
Students must bulk enrol for the full amount of sessions by completing payment in advance.
Students are expected to attend all of their scheduled classes to receive the full benefit of the curriculum and missed sessions will not be carried over to a future term or camp period.
Extensions may be granted in the case of longer-term illness/injury where a medical note is provided.
If your child cannot attend their session, please contact us to cancel their space.
In the case of illness or injury with a doctor’s note, please inform us at least 24hrs before the start of the session and we will offer a make-up session subject to availability.
Make-up sessions can be booked up to one week in advance and must be taken within the same term. The customer will be responsible for booking their make-ups by contacting the office.
We are unable to arrange make-up sessions if you inform us without the required notice period or after the session has taken place.
We are unable to offer refunds.
In exceptional circumstances where refunds are approved, they will be calculated pro-rata based on the number of sessions remaining in the term or camp period and will incur a 20% processing fee. Refunds will be processed using the same method as the original payment.
3-class Money-back Guarantee:
The 3-class money-back guarantee applies only to new customers on their first term enrolment.
To apply, complete the 3-class Money-back Guarantee Request Form before attending your fourth class, and if we can’t resolve your concern(s) to your satisfaction, we will process a refund. The guarantee expires on attendance of your fourth class, after which our standard refund policy (above) will apply.
Missed classes due to illness or injury do not count towards the 3-class limit and can be made up.
The original payment amount will be refunded in full and will not incur any deductions or processing fees. The refund will be processed via the same method as the original payment.
Code of conduct:
At Parkour DXB we aim to help students become conscientious learners who are considerate of each other and of the environment they are training in. We take a zero-tolerance approach to bullying.
In the case of repeated incidents of a student disregarding instruction, or where violence or bullying is involved, the student will be given a formal warning. This is a chance for the student and their parent/guardian to work with the coach to find a solution. If three warnings are issued, Parkour DXB reserves the right to dismiss the student from the term or camp period without refund.
A good standard of spoken English is required to take part in all of our sessions. Please ensure that your child will be able to understand safety information, follow instructions and communicate with the coach in English.
Students must wear trainers with a rubber sole (not foam). If a student arrives with inappropriate footwear, they may be asked to take part barefoot.
Students arriving late for their class may be refused entry. Latecomers who are not admitted to the session will be considered the same as a no show/absence and will not be eligible for a make-up session or refund.
All of our sessions are drop-off and pick-up only. Parents/guardians/other spectators will not be permitted to enter the parkour space while a session is in progress. A coach may invite you to watch part of the class if appropriate. Otherwise, please respect the right of all students to enjoy the full duration of their class without distractions.
Photography/filming by parents or guardians is not permitted during our sessions.
By joining or allowing your child to join a session,
By joining or allowing your child to join a session, you acknowledge that photos/videos may be taken which may be used for promotional purposes. Please contact a member of staff if you do not consent to you or your child being photographed/filmed.
Please note that coaching changes may occur due to illness, injury or other circumstances. Where possible, parents will be notified of this ahead of time via email notifications from our online booking system.
Any personal items are left on Parkour DXB premises at the owner’s risk. Parkour DXB is not responsible for any lost, stolen or damaged items.